Liberty Mutual Launches Major Enhancements to Its RISKTRAC® Risk Management Information System
Business Wire, Dec 14, 2009
Updates Provide Buyers and Intermediaries with a Single System for
More Effectively Managing Property & Casualty Insurance, Disability and
Leave Programs
BOSTON — Property and casualty insurance and employee benefits buyers together
with their agent, broker and consultant intermediaries can now save
time, increase productivity and better manage costs as a result of major
enhancements to Liberty Mutuals web-based risk management information
system, RISKTRAC.
These enhancements created a single system for managing risk, disability
and leave programs, and added new tools and features so that customers
and distribution partners can better manage these programs.
Users drove these enhancements,? notes Frank Radack, Liberty Mutuals
Manager of Customer Loss Information, RISKTRAC. We worked with buyers
and intermediaries to understand what they wanted in a system and how we
could make ours even better. The result is a single system that gives
users easier access to key information that lets them better manage a
broader range of the most expensive reasons employees are away from
work.?
The enhancements to Liberty Mutuals RISKTRAC system which the
Boston-based insurer is currently introducing to clients include:
-
Intuitive, tab-based navigation From the home page, users can now
instantly jump right to the functional area they want, including
claims, leaves, incidents, alerts and reports -
Enhanced search Users can now use the Quick Search? and Advanced
Search? tools to find a specific claim or leave by searching multiple
criteria at the same time for example, where the injury took place,
the part of the body that was hurt, and the date of the injury -
Reminders Now the system includes Diary? and Watch List? tools
that remind users of the key claims and leaves they should watch and
the steps they can take to manage them -
In-depth analysis – The system now helps users spot program trends
faster by creating, distributing and drilling into customizable
reports. And data can be exported to Excel, allowing for further
analysis -
Current financial values All claim financial data is updated on a
daily basis and available for viewing and reporting
Liberty Mutual also enhanced its ClaimTrac system, which manages group
disability programs and information. The enhancements to ClaimTrac let
HR and benefit buyers and intermediaries better manage absences beyond
disability, including federal- and state-mandated medical leaves as well
as customer-defined leaves. And the system now includes many of the new
search, export and navigation features of RISKTRAC. The new ClaimTrac
functionality is available in a stand-alone product or through RISKTRAC.
For more information on the new RISKTRAC and ClaimTrac, please visit www.risktrac.com.
About Liberty Mutual Group
Boston-based Liberty Mutual Group is a diversified global insurer and
fifth largest property and casualty insurer in the U.S
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Dec 31, 2009
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